Manger
7 months ago
The job of a hotel manager at the Anadvan Jungle Resort in Rishikesh, like any hotel manager, involves overseeing various aspects of the resort's operations to ensure a pleasant and satisfying experience for guests. Anadvan Jungle Resort, situated in the natural beauty of Rishikesh, may have unique features and requirements, but the core responsibilities of a hotel manager typically include:
1. Guest Services: The hotel manager is responsible for ensuring that guests receive excellent service from check-in to check-out. This involves addressing guest inquiries, concerns, and special requests promptly and professionally.
2. Staff Management: Hiring, training, and supervising staff members, such as front desk personnel, housekeeping, restaurant and kitchen staff, and maintenance workers, to ensure high-quality service and a smoothly functioning operation.
3. Operations Management: Overseeing the day-to-day operations of the resort, including housekeeping, maintenance, security, and other departments, to maintain a clean, safe, and well-maintained environment.
4. Financial Management: Managing the resort's budget, controlling expenses, and optimizing revenue through pricing strategies and occupancy management to ensure the resort's financial success.
5. Marketing and Sales: Developing and implementing marketing strategies to attract guests, and collaborating with sales and marketing teams to promote the resort and increase bookings.
6. Reservation Management: Monitoring reservations, room availability, and rates to ensure rooms are fully occupied and revenue is maximized.
7. Facilities and Maintenance: Ensuring that all facilities are in good working order and overseeing maintenance and repair activities as needed.
8. Quality Control: Maintaining high-quality standards throughout the resort, from the rooms to the dining services, to ensure that guests have a memorable and comfortable experience.
9. Regulatory Compliance: Ensuring the resort complies with all relevant regulations, such as health and safety standards, zoning laws, and permits.
10. Guest Satisfaction: Monitoring guest feedback, reviews, and complaints to continually improve the resort's services and amenities.
11. Event Management: If the resort hosts events, the hotel manager may be responsible for coordinating and overseeing these, which can include weddings, corporate meetings, and more.
12. Crisis Management: Being prepared to handle unexpected situations or emergencies, such as natural disasters or guest disputes, in a calm and efficient manner.
13. Community Relations: Building positive relationships with the local community and participating in community engagement or outreach activities.
Overall, the role of a hotel manager at Anadvan Jungle Resort in Rishikesh involves providing excellent guest experiences in a unique and nature-oriented setting while managing the diverse aspects of the resort's operations to ensure its success and reputation in the hospitality industry.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Flexible schedule
- Food provided
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 5 years (preferred)
Work Location: In person