Retail Store Supervisor

1 week ago


Ahmedabad Gujarat, India Arista Vault Full time

**ARIVATION FASHIONTECH PRIVATE LIMITED**

**REGD OFFICE**:C-1286,SUSHANT LOK-I, GURGAON (HR) -122009

**CORPORATE OFFICE**:ARISTA VAULT, IIITD- Okhla-3 New Delhi,

**New DELHI- 110020**

**CIN: U74999HR2018PTC073735**

**Job Title: Retail Store Supervisor**

**Company**:Arista Vault

**Location: Airport - Ahmedabad**

**About Arista Vault**:
At Arista Vault, India’s 1st Smart Luggage Brand, we are dedicated to transforming the travel landscape through the integration of advanced smart technology into our utility products. Featured on Shark Tank India, our mission is to enhance the travel experience by delivering innovative solutions that elevate everyday journeys.

**Position Overview**:The Retail Store Supervisor will oversee all aspects of the store's operations, ensuring a world-class customer experience, achieving sales targets, and maintaining the brand's high standards of service and aesthetics. Located in a fast-paced airport environment, the role requires exceptional leadership, multitasking, and the ability to deliver premium customer service to an international clientele.

**Key Responsibilities1. Sales and Profitability**:

- Achieve and exceed sales and revenue targets, ensuring profitability.
- Analyze sales reports to identify trends and opportunities for growth.
- Develop and implement strategies to drive customer engagement and repeat business.

**2. Customer Experience**:

- Ensure every customer interaction reflects the luxury brand's values and ethos.
- Provide tailored and memorable shopping experiences for a diverse international clientele.
- Resolve customer complaints promptly and professionally to maintain high satisfaction levels.

**3. Staff Leadership and Development**:

- Recruit, train, and mentor a team of sales associates to deliver exceptional service.
- Conduct regular performance evaluations and provide constructive feedback.
- Foster a positive work environment that encourages collaboration and motivation.

**4. Operations Management**:

- Oversee daily store operations, including opening/closing, cash management, and stock control.
- Maintain visual merchandising standards in line with brand guidelines.
- Ensure compliance with airport-specific security, safety, and operational protocols.

**5. Inventory Management**:

- Monitor stock levels and coordinate with logistics to ensure timely replenishment.
- Conduct regular inventory audits to minimize shrinkage and maintain accuracy.
- Collaborate with regional teams to align product offerings with customer preferences.

**6. Brand Representation**:

- Act as an ambassador for the luxury brand, embodying its values and standards.
- Build relationships with VIP clients and foster loyalty through personalized service.
- Represent the brand in interactions with airport authorities and stakeholders.

**Key Requirements**

**Experience**:

- Minimum of 2 years in retail management, preferably in a luxury or high-end retail environment.
- Prior experience in an airport retail setting is a strong advantage.

**Skills**:

- Exceptional leadership, organizational, and communication skills.
- Proficient in analyzing sales data and developing actionable strategies.
- Ability to adapt to a fast-paced, dynamic environment with a high volume of international customers.

**Attributes**:

- Passionate about luxury retail and delivering unparalleled customer experiences.
- Highly motivated, detail-oriented, and results-driven.
- Culturally aware and sensitive to the needs of an international clientele.

**Education**:

- Bachelor’s degree or a related experience is preferred.

**Other Requirements**:

- Flexibility to work in shifts, including weekends and holidays.
- Familiarity with airport regulations and operational nuances is a plus.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Opportunities for professional growth and development within the luxury retail sector.
- A dynamic, multicultural work environment with exposure to global clientele.

Pay: ₹18,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

Expected Start Date: 03/02/2025


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