Collection Executive
6 months ago
**Profile**: - Collection Executive - US Accounts
**Location** - Mohali (On-site)
**Job Timings** - 5:30 p.m. (IST) to 2:30 a.m. (IST) - Night Shift
Monday to Friday (5 days working)
**Salary Range** - Upto 40k ctc
**Prerequisite**:
- Fluent Communication skills in English_
**Responsibilities**:
- Monitor US accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
**Requirements and skills**
- Proven experienceas a Collection Specialist in US Accounts/clients or similar role
- Knowledge of billing procedures and collection techniques
- Familiarity with laws related to debt collection
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
- High school diploma; Associate’s/Bachelor’s degree is a plus
- A prior work experience of International process (US shift) will be a boon._
**Benefits**:
- PF, Bonus, Medical Insurance and Incentives will be provided.
**Salary**: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
Schedule:
- Night shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
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