Front Office Executive

3 weeks ago

Kakinada, India ESWARIGROUP Full time

The front office executive plays a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk or reception area. This position involves handling a variety of administrative and customer-facing tasks to create a positive and professional impression of the organization.

**Reception Duties**:
Greet and welcome visitors, clients, and guests with a friendly and professional demeanor.

Manage incoming calls, redirecting them to the appropriate departments or individuals.

Respond to inquiries and provide accurate information about the company's products, services, and general queries.

**Administrative Support**:
Maintain a neat and organized reception area, ensuring a welcoming environment.

Manage and distribute incoming and outgoing mail and packages.

Schedule appointments, meetings, and conference rooms as required.

**Customer Service**:
Handle customer complaints and resolve issues in a polite and timely manner.

Assist customers with their inquiries, guiding them through the necessary processes.

**Data Entry and Record-Keeping**:
Maintain accurate records of visitors, calls, and appointments using appropriate software.

Enter and update customer information and other relevant data in the database.

**Coordination**:
Collaborate with various departments to ensure seamless communication and workflow.

Assist with organizing events, meetings, and conferences as needed.

**Technology and Communication**:
Utilize office software and tools effectively for daily tasks and communication.

**Security and Safety**:
Maintain strict access control protocols to ensure the safety and security of the premises.

Adhere to security procedures and report any suspicious activities promptly.

**Required skills**:
1. Education Qualification : min qualification Graduation

2. Age Limit: 21-28

4. Fresher and Experienced Persons Required

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Ability to commute/relocate:

- Kakinada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English, Hindi, Telugu (preferred)

Work Location: In person

**Speak with the employer**
+91 8712655518

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