Soft Skills Trainer

3 weeks ago

Hyderabad, India Hrh Next services pvt ltd Full time

Job Description:
Role :Soft skill Trainer.
- To train the new recruits on soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor.
- Ensuring Improvement of Quality Scores of Dos
- Custodian of Process and Product document
- Responsible for complete the training within the defined time frame and handover to sales
- Responsible for conducting refreshers training program based on the training need analysis.
- Responsible for Process Improvement Plan (performance management)
- Has to ensure that all the data relating to training are populated in the training event management within time frame agreed upon.
- Responsible to increase training through put for the respective batch.
- Responsible for the training deliverable) for the aligned process only

**Requirements**:

- Excellent communication skills
- Good written communication skills
- Good content delivery skills
- Good people management
- Good Presentation and preparation of training contents/scripts and modules
- Should be able to identify the deviation in process or product and correct it with proper corrective and preventive measures
- Specific domain Knowledge - Call Centre Banking Domain Sales
- Banking Domain Knowledge
- 1 to 2 Years of Banking Domain Call Center Experience - Training
- Minimum Qualification Graduation

**Salary**: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 9505478126
Application Deadline: 13/05/2023
- Health insurance

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