IT Administrator

Job Title: IT Administrator (Salesforce CRM Maintenance)

Job Summary:
**Responsibilities**:

- Maintain and administer the Salesforce CRM system, including user management, security, data management, and customization
- Provide technical support to end-users, including troubleshooting issues, managing user accounts, and providing training as needed
- Monitor system performance and identify opportunities for optimization and improvement
- Collaborate with other departments to identify system requirements and implement solutions that meet their needs
- Develop and maintain system documentation, including policies, procedures, and user guides
- Coordinate with third-party vendors to ensure that our systems are up-to-date and running smoothly
- Manage and monitor IT infrastructure, including servers, storage, and networking equipment
- Implement and maintain security protocols to protect our systems from cyber threats
- Stay up-to-date with the latest trends and best practices in IT infrastructure and systems administration
- Manage and monitor backup and disaster recovery processes to ensure business continuity

**Requirements**:

- Bachelor's degree in computer science, information technology, or a related field
- 3+ years of experience in IT infrastructure and systems administration
- Experience with Salesforce CRM maintenance, including user management, security, and data management
- Strong technical skills in networking, servers, storage, and security
- Excellent problem-solving and analytical skills
- Strong communication and collaboration skills
- Experience with backup and disaster recovery processes
- Ability to stay up-to-date with the latest trends and best practices in IT infrastructure and systems administration
- Salesforce CRM certification is a plus

**Job Type**:Full Time,On-Site,Thrissur

Working Time:9.30am to 5.30pm(Mon to Sat)

**Salary**: ₹10,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 9995822276