Bpo/kpo Executive
2 weeks ago
WE ARE HIRING
Job designation:
- BPO/KPO Executive
Job location:
- Goregaon, Mumbai
**Salary**:
- 20,000- 30,000 per month
**Experience**:
- Total experience:
- 6 years experience in BPO/KPO or a similar role.
- Minimum experience:
- 1-2 years experience in BPO or KPO operations.
Education:
- Bachelor's degree in Business Administration, Finance, or a related field.
Skillset:
- Good communication skills
- Proficiency with MS Office
- Knowledge of BPO/KPO processes and industry trends.
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
**Profile introduction**:
**Responsibilities**:
- Manage and execute day-to-day BPO/KPO operations effectively.
- Communicate with clients and stakeholders to understand their requirements and provide timely solutions.
- Perform data entry, data analysis, and research tasks as part of KPO activities.
- Ensure adherence to quality standards and compliance with established processes.
- Handle customer inquiries, resolve issues, and maintain high levels of customer satisfaction.
- Collaborate with team members to achieve collective goals and objectives.
- Utilize technology and software tools to enhance operational efficiency.
- Stay updated on industry trends, regulations, and best practices.
**Requirements**:
- Strong communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in task execution.
- Knowledge of BPO/KPO processes and industry trends.
- Problem-solving skills and a proactive approach to challenges.
- Time management and organizational abilities.
**Salary**: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 7028272239
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