Transportation Representative Noc Ibfl
2 weeks ago
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and seller POCs. L2 Associates are expected to identify shipment concerns and work on saving freight and address appointment related queries and provide process improvement suggestions.
Summary of Responsibilities
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ stakeholders
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
*Logistics background and Experience in similar role
- Proficient in Excel
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Transportation Representative Noc Ds
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Andhra Pradesh, India ASSPL - Telangana Full timeJob Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners - you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities -...
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