Receptionist

4 days ago

Kottakkal, India Supriya Speciality Hospital Full time

Responsibilities for head receptionist
- Maintains an effective operational flow by communicating patients’ status to appropriate team members and keeping patient apprised
- Provides education as necessary to patient regarding test locations, patient portal use, and follow-up (non-clinical) actions
- Respectfully but firmly requests co-pays and/or outstanding balance at time of check-in
- Ensures cash control by collecting, processing and balancing funds in the practice’s designated system and documents properly per AHMG guideline
- In the event a minor, aged 16 or older is selected for the position, their continued enrollment in high school, trade school or college constitutes “equivalent”
- Greet visitors to offices
- Operate PBX console and message center
- Answer and direct telephone calls received through main directory
- Ensure that appearance and condition of main reception area is maintained
- Coordinate messenger scheduled deliveries to and from reception desk

Qualifications for head receptionist
- Experience managing / leading the front of house department within a hotel / health club setting
- Proven experience managing, motivating and training team members
- A passion for customer service and exceeding guests expectations
- IT literate with experience of placing / receiving product orders
- Acquisition and maintenance of our GUESTs
- Meet and greet all GUESTs with a friendly and welcoming smile

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

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