Associate Level 1
6 months ago
ASSOCIATE LEVEL 1 (JOB NUMBER: HFS000032)
Job Title:
ASSOCIATE LEVEL 1
Date:
Department:
HFS-IS
**Location**:
Business Line / Function:
INVESTMENT AND FUND SERVICES OPERATIONS
Reports to:
- (Direct)_
ASSISTANT MANAGER LEAD
Grade:
(if applicable)
NA
- (Functional)_
Number of Direct Reports:
NA
Directorship / Registration:
NA
Position Purpose
- _Working as a member of a HFS-IS in Chennai._
_The HFS team will be responsible for processing Subscription, Redemptions, Switch & Transfer for Hedge Funds, where Asian clients are investing in them._**Responsibilities**
**Direct Responsibilities**
***Acquire complete understanding of the HFS process & its related functions with various parties involved. For example: Custody ,FDS, NAV, Corporate Actions etc.- Strive to become a SME (Subject Matter Expert) of the process by acquiring complete knowledge of HFS processing across all funds.
- Order collection and ensure completeness
- Verify client signature
- Prepare the order for input into BP2S systems
- Carry of checks on the order form.
- Follow up issues with the spoke team and with Client.
- Trade input / checking to BP2S core system
- Perform control procedures to ensure accuracy and completeness
- Generation of reports on daily & monthly basis to the Client.
- Dealing with adhoc requests from client and / or other BP2S locations.
- Adhere to quality SLA.
- Adhere to timeliness SLA.
- There should be no incidents logged on activities performed.
- Regular follow-up on Partial payments to be done diligently and should be highlighted to supervisor for further escalation in case break not cleared.
**Contributing Responsibilities**
- Be pro-active in developing customer relations by understanding and responding to customer needs
- Strive continually for customer satisfaction
- Try to identify the real needs of the customer, including those not necessarily stated
- Deliver very high quality results
- Ensure to complete ad-hoc duties which may arise from time to time, mainly on First and Last week of the month and system down-time scenarios.
- Monitor the respective group mail box and respond efficiently to the queries.
- Required to plan leaves in advance as per GSO policies and keep a tab on unplanned leaves.
**Technical & Behavioral Competencies**
- Excellent verbal and written communication.
- Strong analytical skills, detail orientation, service commitment, solid organizational and interpersonal skills.
- Ability to work independently, as well as in a team environment, prioritizes multiple tasks and meets strict deadlines
- Proficient in Microsoft Office Applications and strong MS Excel skills required.
- Should be self-motivated and energetic.
**Risk and cost awareness**
- Identify risks and promote risk-mitigation processes
- Identify potential cost-savings and promote cost-efficient processes while maintaining quality and risk controls
**Team Work**
- Work effectively with team members to accomplish goals
- Respect the needs of others and displays integrity in dealing with team members
- Ability to work under pressure
**Communication**
- Ability to communicate to others in a clear, articulate fashion
- Good written and oral communication skills
- Good listening and questioning ability
- Be able to express ideas effectively in individual and group situations
**Planning & Organising**
- Ability to plan work ahead and to prioritise workload
- Ability to work in an organised manner
- Must have an attention to detail
**Continuous Improvement and adaptation**
- Generate creative solutions to problems
- Always looks for ways to improve services and processes
- Be able to adapt to markets and clients evolution
**Specific Qualifications**
- Any graduate profile with excellent communication and analytical skills and basic knowledge on financial and capital markets.**Skills Referential**
Behavioural Skills:
Communication skills - oral & written
Ability to collaborate / Teamwork
Adaptability
Attention to detail / rigor
Transversal Skills:
Ability to understand, explain and support change
Analytical Ability
Ability to develop and leverage networks
Ability to develop and adapt a process
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 1 year
**Primary Location**: IN-TN-Chennai
**Job Type**: Standard / Permanent
**Job**: OPERATION PROCESSING
**Education Level***: Bachelor Degree or equivalent (>= 3 years)
**Experience Level***: At least 1 year
**Schedule**: Full-time
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