User Researcher

2 months ago

Bengaluru, India Lokal Full time

Company Description

Founded in 2018, Lokal is on a mission to strengthen hyperlocal communities by enabling its mostly non-English users to share, interact and transact in their regional language. Lokal users gain access to hyperlocal information such as daily commodity prices, local jobs, real estate, matrimonial, local business advertorials and classifieds which would otherwise be scattered across local newspapers. The app is available in Kannada, Telugu, Tamil, Malayalam and Marathi, and has 10 million downloads with a presence in 100+ districts across South India. Having achieved unmatched user density in deep tier 2 & 3 locations in India, Lokal has been supported by marquee investors, namely 3one4 Capital, India Quotient, Y Combinator.

**Job Description**:
**Position**: User researcher

**Experience**: 2-3 years
**Job Location**: Bangalore

**User researcher would be responsible for**:
1.Conducting primary and secondary research; on ground and telephonic interviews for the Kannada speaking users.
2. Conducting and evaluating quantitative and qualitative research.
3. Assisting in planning and implementing user research strategies and methodologies.
4. Performing quality audit to ensure quality of user studies.
5. Assisting in usability study and other user research activities.
6. Analyzing data points derived from Primary and Secondary research and preparing reports.
7. Collaborate with designers, researchers, marketing, product teams for the user research projects.

**Required Skills:

- **

1. Should be proficient in Kannada & English (Proficiency in more than one Indian language is highly preferred).
2. 1-3 years of prior experience in primary research and secondary research is mandatory.
3. Strong analyzing skills & interpersonal skills.;
4. Having strong empathy towards the users.
5. Should be comfortable with having extended conversations with the users.
6. Good knowledge of Microsoft Excel, PPT and other microsoft tools.

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