See more Collapse

IT Professional

4 weeks ago

Pune Maharashtra, India amdocs Full time

**Job ID**:186215
**Required Travel**: Minimal
**Managerial - No**
**Location:**:India
- Pune (Amdocs Site)

**Who are we?**:
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

**In one sentence**:
Provide support to Amdocs internal users for IT related support

**What will your job look like?**:

- Provide support to Amdocs internal users for IT related support- Knowledge to support various Desktop and Laptop models available in Amdocs
- Image Amdocs Laptops and desktops with the Amdocs image
- Knowledge to support windows related issues escalated by Remote Support
- Manage ServiceNow incident and request workflows by taking ownership, prioritizing incoming work, and delivering services meeting defined Service Level Agreement (SLA) timelines
- Use technical knowledge bases(internal & external) to resolve technical issues & collaborate on issues with relevant teams as required
- Support meeting/conference room IT infrastructure
- Vendor management - Deal with various desktop/laptop vendor to support existing requirements and plan for future requirements.
- Initiate procurement requirements for new PC/Laptop devices to support existing and growth requirements
- Need to be on call after office hours and during weekends for any major disruptions in IT Service
- Document new procedures as well as maintain documentation on troubleshooting and technology, contribute to the knowledge base as required
- Collaborate effectively and closely with end users, IT stakeholders

**All you need is...**:
Required Skills/Domain Knowledge
- Must have minimum 6 months to 1 year of technical support experience
- Excellent communication skills
- Knowledge to remote support tools like Windows Messenger, RDP, Net Meeting, SCCM
- Excellent knowledge of PC & laptop hardware
- Expert knowledge of Windows7, Windows 10 operating system.& Mac OS
- Intermediate knowledge of Windows Exchange messaging system
- Intermediate knowledge of backup systems like OneDrive, Druva.
- Intermediate knowledge of O365.

Preferred Skills/ Domain Knowledge
- Windows System Administration. (Windows 7, Windows 10)
- PC/Laptop support
- Hardware knowledge of laptop, Desktop, printer
- Good knowledge of MS suite of products like MS 365
- Excel knowledge for reporting.

Required Behavioral Competencies
- Ability to work in a team & communicate with team members for either guidance at work or for sharing own expertise
- Good collaboration skills to achieve the stated objectives
- Excellent English communication skills
- Patient with customers
- Have an ownership mentality to resolve issues on own or with the help of others
- Be a self-starter and the work mínimal remote assistance
- Come up with ideas, solutions to implement new services to enhance customer satisfaction

**Why you will love this job**:
**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

We have other current jobs related to this field that you can find below

  • PMO Professional

    4 weeks ago

    Pune, Maharashtra, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • PMO Professional

    2 weeks ago

    Pune, Maharashtra, India Quess IT Staffing Full time

    About Us"Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...

  • Sales Professional

    1 week ago

    Ambegaon BK, Pune, Maharashtra, India Whiz It Services LLP Full time

    **Sales Professional - Tourism & MICE** **Job description** In this exciting role as our Tourism Sales & MICE Specialist, you'll be a key player in boosting sales and managing our MICE business. You'll showcase our destinations, services, and products to potential clients, build strong relationships with important partners, and oversee the planning and...

  • Oracle Sales Cloud Professional

    2 weeks ago

    Pune, Maharashtra, India Braincranx IT solutions Full time

    Job descriptionShould have minimum 4-8 years of full-time consulting, design and implementation experience on Oracle Sales, Service and Marketing cloud Should have handled 'requirement gathering' to 'roll out' cycles for at least 10 distinct customers in recent years (any verifiable customer reference is added qualification) Should possess a valid...

  • Marketing & Social Media Professional

    2 days ago

    Mumbai, Maharashtra, India Eway IT Solutions Full time

    **In addition to these key roles, this individual will also be accountable for on boarding new customers for our Mobile App and other news products, generating MIS reports, and managing product/customer helpdesk.** **Ø The person should have experience managing marketing campaigns with a business development bent of mind. Should have knowledge of handling...

  • Executive Assistant

    2 days ago

    Pune, Maharashtra, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Account Payable Process

    3 weeks ago

    Pune, Maharashtra, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Tele Calling Executive

    2 weeks ago

    Pune, Maharashtra, India MagicWorks IT Solutions Full time

    **Position Overview**: We are looking for a Tele-calling Executive with 1 year of experience to initiate outbound calls to potential leads by ensuring effective communication, understanding client needs, and managing client relationships. This role is for full time employment based on performance. Here are some key responsibilities for a Tele-calling...

  • Network Administrator

    2 weeks ago

    Maharashtra, India By Light Professional IT Services LLC Full time

    Overview: Kwajalein Atoll is part of the Republic of the Marshall Islands (RMI) and located approximately 2,130 nautical miles west southwest of Honolulu, Hawaii. The major tenants are U.S. Army Space and Missile Defense Command/Reagan Test Site and United States Army Garrison - Kwajalein, an activity under the U.S. Army Installation Management Command....

  • System Administrator

    2 weeks ago

    Maharashtra, India By Light Professional IT Services LLC Full time

    Overview: Kwajalein Atoll is part of the Republic of the Marshall Islands (RMI) and located approximately 2,130 nautical miles west southwest of Honolulu, Hawaii. The major tenants are U.S. Army Space and Missile Defense Command/Reagan Test Site and United States Army Garrison - Kwajalein, an activity under the U.S. Army Installation Management Command....

  • Tele Sales

    2 months ago

    Pune, Maharashtra, India Innvy Consultants & IT Solution Full time

    **Uplift your career with Innvy**: Elevate your professional journey with Innvy and unlock a world of possibilities. At Innvy, we are dedicated to nurturing careers and fostering growth. Join us to embark on a transformative experience that empowers you to achieve your aspirations. With a dynamic and innovative environment, coupled with opportunities to work...

  • Tele Sales

    2 weeks ago

    Pune, Maharashtra, India Innvy Consultants & IT Solution Full time

    **Uplift your career with Innvy**: Elevate your professional journey with Innvy and unlock a world of possibilities. At Innvy, we are dedicated to nurturing careers and fostering growth. Join us to embark on a transformative experience that empowers you to achieve your aspirations. With a dynamic and innovative environment, coupled with opportunities to work...

  • Video Content Record and Creator

    2 months ago

    Pune, Maharashtra, India Innvy Consultants & IT Solution Full time

    **Uplift your career with Innvy**: Elevate your professional journey with Innvy and unlock a world of possibilities. At Innvy, we are dedicated to nurturing careers and fostering growth. Join us to embark on a transformative experience that empowers you to achieve your aspirations. With a dynamic and innovative environment, coupled with opportunities to work...

  • Business Relationship Executive

    2 days ago

    Pune, Maharashtra, India Allentics IT solutions Full time

    v **Roles and Responsibilities**: **We are currently seeking a highly motivated Business Relationship Executive to join our team. In this role, you will be responsible for developing and maintaining relationships with key clients and partners, as well as identifying new business opportunities** **Key Responsibilities** **- Educate clients about Vintage IT...

  • Business Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India Allentics IT solutions Full time

    v **Roles and Responsibilities**: **We are currently seeking a highly motivated Business Relationship Executive to join our team. In this role, you will be responsible for developing and maintaining relationships with key clients and partners, as well as identifying new business opportunities** **Key Responsibilities** **- Educate clients about Vintage IT...

  • Business Relationship Executive

    4 weeks ago

    Pune, Maharashtra, India Allentics IT solutions Full time

    v **Roles and Responsibilities**: **We are currently seeking a highly motivated Business Relationship Executive to join our team. In this role, you will be responsible for developing and maintaining relationships with key clients and partners, as well as identifying new business opportunities** **Key Responsibilities** **- Educate clients about Vintage IT...

  • Ethical Hacking Trainer

    4 weeks ago

    Pune, Maharashtra, India IT Education Centre Full time

    **We are seeking for Ethical Hacking Trainer who has a sound knowledge on the technologies.** **Designation - Ethical hacking trainer** **Experience - 2 to 7 Years** **CTC - As per company norms.** **Location - Pune** **Position - 1** **Joining Date : 1 Week/15 Days** **Key Skills**: ( CCNA, CCNP and CCIE ,Ethical hacking ) **Required Experience, Skills...

  • Receptionist

    3 weeks ago

    Pune, Maharashtra, India Exponent IT Training & Services Full time

    JD/Job Profile: We are looking for a skilled and professional receptionist to join our computer training institute. The receptionist will be the first point of contact for our institute, providing exceptional customer service and managing all administrative tasks in a timely and efficient manner. - *Responsibilities**: - Greet and welcome all visitors and...

  • Resourcing Coordinator

    3 weeks ago

    Pune, Maharashtra, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Sales Executive

    2 weeks ago

    Pune, Maharashtra, India IT GEAR IN Full time

    We are a regional Distributor of Samsung display Products Join us as a Sales Executive, We deal with Samsung LFDs, Displays, Business TVs, Smart Signage, LED Walls, Interactive Digital Boards, LCD Projectors, and Samsung Desktop Monitors. We primarily focus on serving the education, corporate, government, and IT channel...