Tele Caller Executive

2 weeks ago


Kharghar Navi Mumbai Maharashtra, India RADCLIFFE SCHOOL Full time

**Telecaller Responsibilities**:

- A telecounselor will also be responsible for collaborating with teachers, administrators, and parents to develop intervention plans, provide resources, and support student success. Additionally, you may need to assist students with academic goal-setting.
- As a telecounselor in the school industry, you will need to maintain confidentiality, adhere to ethical guidelines, and follow school policies and procedures related to counseling services. You will also be responsible for documenting counseling sessions, monitoring student progress, and making referrals to external resources when necessary.
- Strong communication skills, empathy, cultural competence, and the ability to build trusting relationships remotely are essential for success in this role. Additionally, you may be required to participate in professional development opportunities to enhance your counseling skills and stay current on best practices in virtual counseling.

**Telecaller Executive Requirements**:

- Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
- Proven experience working as a telecaller executive.
- The ability to follow scripts.
- Strong negotiation and consultative skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Kharghar, Navi Mumbai, Maharashtra (required)

Ability to Relocate:

- Kharghar, Navi Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8433680932

Expected Start Date: 12/03/2024


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