Product Acceptance Tester

1 week ago

Bengaluru, India Streamline Healthcare Solutions Full time

**About Streamline**:
Streamline’s mission is to build innovative technology solutions that empower people who improve behavioral health and quality of life of those in need. We are a high growth technology company that delivers web-based software for healthcare organizations to provide and coordinate all service delivery processes. Streamline has been offering software in the behavioral health marketplace since 2003. Streamline has built and maintains systems for some of the nation’s premier behavioral health organizations using the latest web-based technology.

Streamline offers competitive compensation and benefits packages as well as a challenging, yet flexible, work environment that is conducive to collaboration and productivity. A career with Streamline Healthcare Solutions provides opportunities for growth and continued learning in a workplace where individual contribution is valued and recognized. Join us, and advance your career today with a company that is on the cutting edge of the behavioral healthcare technology industry.

Here at Streamline, we strive on building lasting and trusting relationships with our clients, and our employees set the bar.

**Job Overview**:
The Product Acceptance Tester is an asset in the delivery of products that meet the business needs of SmartCare users. As a Product Acceptance Tester, you will contribute to the execution and implementation of new or enhanced functionality that improves the user experience and advanced business goals.

**Responsibilities**:

- Manage multiple customer accounts as assigned including:

- Monitor accounts budgets and time and material costs
- Ensure customer satisfaction by working with the Support Team, Product Management Team, and Development Team.
- Complete sales of added functionality and modules to increase the customer’s efficiency.
- Provide consultation on the SmartCare product and access resources to provide the customer with best practices of product use.
- Frequent communication and meetings with other team members including product managers, developers, testers and other internal staff.
- Meet with the customer on a regular basis to ensure their needs are being met, and work to resolve issues.
- Work to ensure customers are referenceable.

**Job Requirements**:

- Bachelor’s Degree required in one of the following fields: Business Administration, Computer Science, Science, Technology, or Engineering. In addition, a minimum 4 years of experience in extensive testing at a product based company.
- Understanding of product release cycles.
- Ability to analyze requirements and create acceptance test cases.
- Knowledge of Agile Scrum methodology and processes.
- Knowledge of DevOps tools including test case creation/defect tracking.
- Knowledge of basic project management skills.

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