Ran- Alarm Monitoring

4 days ago

Noida, India Ericsson Full time

**Join our Team**:
**About this opportunity**:
At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. In this pivotal role, you are tasked with coordinating, managing, and executing a range of 1st level proactive and reactive maintenance activities. With your expertise at our fore, we aim to continuously provide services that adhere to the Service Level Agreements (SLA) and ensure optimal customer satisfaction.

**What you will do**:

- Participate in 1st Level Service Monitoring and Event Management.
- Handle Service and Resource Alarm efficiently.
- Monitor the performance of Resources and Services.
- Conduct Security Event Monitoring.
- Identify and document incidents.
- Track, manage and report on incident resolution.
- Escalate identified security incidents.

**The skills you bring**:

- Ericsson Operations Engine - Mode Of Operations.
- Test Automation Management Tools.
- MS TOP.
- Ericsson RAN Management.
- Client Services.
- ITIL.
- Call Centers.

**Key Qualifications**

Graduation in B.Tech (EC/ CS/IT)

Experience: 2 yrs to 5 yrs

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like

**Why join Ericsson?**

At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what's possible. To build never seen before solutions to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

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