People Solutions Associate Ii

3 months ago

Noida, India UKG (Ultimate Kronos Group) Full time

**Company Overview**:
Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

**Description & Qualifications**:
Description

**Responsibilities**:
HR Operations:
Handle HR transactions and requests from employees.
Issue Resolution:
Investigate and resolve escalated HR issues and inquiries.
Collaborate with other HR departments to address and resolve complex problems.
Compliance:
Ensure compliance with HR policies, procedures, and legal regulations.
Keep up-to-date with changes in employment laws and regulations.
Data Management:
Maintain accurate and up-to-date employee records and HR databases.
Generate reports and analyze HR data for process improvement.
Employee Support:
Assist employees in understanding HR policies and procedures.
Provide guidance on HR-related matters and act as a point of contact for employees.
Training and Development:
Participate in training sessions for continuous improvement.
Stay informed about HR best practices and industry trends.
Collaboration:
Work closely with HR business partners and other departments to ensure seamless HR service delivery.
Contribute to cross-functional HR projects as needed.

**Qualifications**:
Qualifications:
Education: Degree in Human Resources, Business Administration, or a related field.
Experience: 2-3 years of experience
Previous experience in HR operations or shared services.
Experience in handling HR issues and escalations.

**Skills**:
Strong knowledge of HR processes, policies, and best practices.
Excellent problem-solving and decision-making skills.
Proficient in HRIS (Human Resources Information System) and other HR tools.
Communication:
Effective written and verbal communication skills.
Ability to communicate complex HR concepts to employees at all levels.
Teamwork:
Ability to collaborate with cross-functional teams.
Proven ability to work in a fast-paced, dynamic environment.
Customer Service:
Strong customer service orientation.
Ability to handle employee inquiries and concerns with empathy and professionalism.

**EEO Statement**:
**Equal Opportunity Employer**

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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