Customer Service Assistant
5 months ago
Provide customer support through phone and chat
Serve as a point of contact for customer support and complaints
Proactively identify, investigate, and resolve recurring customer support issues
Maintain appropriate files regarding each customer interaction
Communicate effectively with peers and managers
Communicate to customers during outbound phone calls
**Job Types**: Full-time, Fresher
Pay: ₹17,000.00 - ₹20,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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