Customer Service Advisor
1 week ago
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- US shift
Ability to commute/relocate:
- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
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