Connectwise Automate

Support and maintain Organization’s globally distributed infrastructure
- Manage and monitor VMs running in a hybrid virtualization environment (Hyper-V, VMWare, Amazon EC2 and Azure)
- Implement and maintain a highly available and reliable provisioning and automation environment based on API, C#, and PowerShell as well as Kaseya/ CW Automate/ RMM technology
- Own the process for releasing builds into Dev, Test, Stage and Production
- Own the process for releasing upgrades/ updates to customers, including patches, maintenance releases, etc.
- Help implement policies around hardware and OS level upgrades
- Enhance and support our global infrastructure and Cloud software monitoring solutions
- Experience with supporting SQL/ My SQL Databases
- Effectively communicate and collaborate with R&D, Customer Success, Support and Operations teams
- Willing to work off-hours for weekly maintenance and on-call duties
- Develop and enhance service documentation
- Demonstrate ability to manage several concurrent projects involving multiple stakeholders executing in a matrix environment.
- Solid understanding of monitoring and troubleshooting
- Design and configure templates, triggers and alerts

**Requirements**:

- Experience with server-side scripting automation
- Experience with Kaseya’s Products
- ConnectWise products (Automate, Manage, Control and other supported plugins)
- Windows Administration experience (Active Directory, IIS, Disk management, Windows Patching, Performance)
- Scripting in either PowerShell, bash, or python environments

**Benefits**
- Shift Allowances
- Overtime Allowance
- Weekend support Allowance
- Comp Off
- Provident Fund
- Medical Insurance