Content Editor
7 months ago
BARE International is a global customer experience and market research company engaged in creating value by delivering actionable insights to our clients which strategically impact the improvement of their customer experience. Its vision is to “**inspire excellence**.”
**BARE Values**:
- Respect for diversity
- Clean communication
- Integrity and honesty
- Ongoing individual performance
- Passion for innovation
- Commitment to the extra mile
A mystery shop evaluation is a snapshot of what happens when a customer evaluates a business. The reports are a set of questions that contains findings, both positive and negative. As a team we are responsible to review every report to ensure our clients receive accurate insights of their brand to maintain/ increase customer satisfaction.
**POSITION AVAILABLE: Data Quality Executive / Content Editor - Fulltime - US Process**
**Position Summary**: Evaluates, edits, and verifies mystery shop reports for clients. The Data Quality Executive (DQE) ensures mystery shopper reports are accurate, consistent, and comprehensive. The reports are written in English. No creative writing involved.
**Responsibilities**:
- Communicate with mystery shoppers to expand upon insufficient or clarify contradicting data in reports
- Validate reports for location and fraud checks
- Review and complete data quality check of mystery shopper report via BARE web portal
- Ability to work within Microsoft Excel to sort and filter data
- Coordinate with BARE’s Operations Team on client change requests
- Communicate specific editing problems to the relevant project teams
- Grade mystery shoppers on data collection and provide feedback for improving future assignments
- Other editing assignments as needed and assigned
**Associated Knowledge/Skills/Abilities Required**:
Education - Bachelor’s Degree or related certifications with 3 to 5 years of proofreading or content editing experience in any industry
**Competency Skills**:
- Proven ability to manage multiple projects at different stages, with incredible attention to detail, in a fast-paced, deadline-driven environment
- Demonstrated commitment to quality, efficiency, and consistency; ability to take personal responsibility for the quality and timeliness of work
- Fluent command of the American English language
- Excellent professional written and verbal communication skills
- History of achieving outstanding results with little direct oversight
**Reports to** US Data Quality Manager and/or Key Account Manager - US
**Location** - Mumbai (Hybrid) or Remote if based outside Mumbai. Working remotely while reporting to the US Corporate Office. Hence, the workday would roughly start at 11 AM IST.
**Industry** - Market Research / Advertising / KPO/ BPO/ Any.
**Salary offered** - Min 2.76 - 3.20 LPA.
BARE International would like to store your CV in its Bamboo HR Hiring database for 2 years for the purpose to provide you with opportunities in case of similar openings within the BARE Group. Your data is handled by HR professionals of BARE International and is kept on servers in North America. Details about the Data handling at BARE can be obtained at BARE’s Privacy Policy. For questions or requests to revoke this consent, you can any time contact us on our Data Privacy Form
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