![PRANATI ENTERPRISE](https://media.trabajo.org/img/noimg.jpg)
Female Client Relationship Executive
4 weeks ago
**Client Engagement and Communication**:
- Cultivate enduring client relationships, comprehensively understanding preferences and project requirements.
**Project Management**:
- Oversee project lifecycles, ensuring timely and quality delivery of interior design services.
**Customization and Personalization**:
- Tailor design solutions to clients' unique needs, preferences, and lifestyle.
**Conflict Resolution and Problem Solving**:
- Address conflicts promptly, ensuring a smooth and trouble-free project flow.
**Client Education**:
- Educate clients on design trends, materials, quality comfort and processes for informed decision-making.
**Upselling and Cross-selling**:
- Identify opportunities for additional design services, collaborating with sales and design teams. Get additional orders or top up orders for the company from same customer (share of walled).
- Should act as a bridge between customer and project manager, site supervisors, artisans, Mistry, cost (quotation creators).
- Should be coordinating with Sales team after the (Drawing Team) order pickup, Reporting to BDM.
**Feedback Collection and Improvement**:
- Gather client feedback to enhance service delivery and contribute to continuous improvement.
**Collaboration with Design and Sales Teams**:
- Ensure a seamless client experience by collaborating effectively with internal teams. Is a bridge between (customer expectation and workman on site).
**Documentation and Reporting**:
- Maintain accurate project documentation and generate reports on project status and client satisfaction. Regulate speed of the project as required according to sops.
**Market Research and Analysis**:
- Conduct market research to identify potential clients and refine marketing strategies.
**Negotiation Skills**:
- Demonstrate strong negotiation skills for pricing, terms, and project specifications.
**Customer Relationship Management (CRM) Tools**:
- Utilize CRM tools to track leads, manage client relationships, and streamline communication.
- Sundays might be full working days as per customer requiment at site.
**Experience**:
- total work: 2 years (preferred)
Willingness to travel:
- 100% (preferred)
**Benefits**:
- Commuter assistance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9230994924
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