Site Coordinator

4 months ago

Ambala, India PYRAMID Full time

The role of a Site Coordinator in a restaurant encompasses various tasks aimed at ensuring smooth operations and excellent customer service. Here's a breakdown of the typical roles and responsibilities:

- **Supervising Operations**: Oversee daily activities within the restaurant, ensuring compliance with company standards, health and safety regulations, and sanitation guidelines.
- **Staff Management**: Hire, train, schedule, and supervise staff members, including servers, kitchen staff, and support personnel. Provide ongoing feedback, coaching, and performance evaluations.
- **Inventory Management**: Monitor inventory levels of food, beverages, supplies, and equipment. Coordinate with suppliers to ensure timely delivery and maintain appropriate stock levels while minimizing waste.
- **Customer Service**: Ensure high-quality customer service by addressing customer inquiries, concerns, and complaints promptly and professionally. Train staff to deliver excellent service and handle challenging situations effectively.
- **Financial Management**: Assist in budget planning and cost control measures to optimize profitability. Monitor expenses, such as labor, food costs, and overhead, to ensure alignment with budgetary targets.
- **Quality Control**: Maintain quality standards for food preparation, presentation, and service. Conduct regular inspections to uphold cleanliness, hygiene, and safety standards throughout the restaurant.
- **Menu Planning and Pricing**: Collaborate with chefs and management to develop menus, including seasonal offerings and specials. Analyze pricing strategies to maximize revenue while remaining competitive in the market.
- **Marketing and Promotion**: Implement marketing initiatives to attract new customers and retain existing ones. This may include organizing events, promotions, and loyalty programs to drive sales and enhance the restaurant's reputation.
- **Technology Integration**: Utilize restaurant management software and POS systems to streamline operations, track sales, manage reservations, and analyze performance metrics for informed decision-making.
- **Coordination with Other Departments**: Collaborate with other departments, such as marketing, finance, and human resources, to ensure alignment of goals and effective communication across the organization.
- **Health and Safety Compliance**: Ensure compliance with food safety regulations, sanitation standards, and health codes. Implement procedures to prevent accidents, injuries, and health hazards in the workplace.
- **Crisis Management**: Act swiftly and decisively to address any emergencies or unforeseen issues that may arise, such as equipment failures, staff shortages, or customer incidents.
- **Community Engagement**: Build positive relationships with the local community through involvement in charity events, sponsorships, and partnerships with neighboring businesses.
- **Continuous Improvement**: Stay abreast of industry trends, customer preferences, and competitive developments. Seek opportunities for innovation and improvement to enhance the overall dining experience and drive business growth.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Fixed shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 7451906410

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