Housekeeping Attendant

4 weeks ago


Marine Drive Mumbai Maharashtra, India IHG Intercontinental Marine Drive Mumbai Full time

Directs the work assignment of supervisory and non-supervisory personnel
- Monitors Housekeeping personnel to ensure guests receive prompt and courteous service
- Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention
- Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry
- Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms
- Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
- Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
- Follows up on progress of agenda items covered in regular meetings
- Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests
- Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department
- Supervises outside contractors to ensure contractual compliance
- Ensures that consumption of guest supplies is under control
- Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
- Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc
- Acts on behalf of the Executive Housekeeper in his / her absence as assigned

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- Housekeeping: 1 year (preferred)

Work Location: In person


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