Associate Commercial Loan Servicing Representative

2 weeks ago

Hyderabad, India WELLS FARGO BANK Full time

**About this role**:
Wells Fargo is seeking an Associate Commercial Loan Servicing Representative...

**In this role, you will**:

- Support servicing commercial real estate, construction loans and problem loans
- Identify ways to improve loan processing within established procedures
- Perform routine administrative, transactional, operational, and customer support tasks
- Enter data, process payments and loan coding changes, monitor, research and correct exception reports, audit the system of record, and process cash management transactions
- Receive direction from supervisors, and escalate non-routine client concerns to experienced individuals
- Interact with internal and external customers to respond to the raised concerns as well as determine appropriate course of action
- Serve as an intermediary between parties to resolve disputed matters, negotiates, and enact settlements accordingly

**Required Qualifications, US**:

- 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Required Qualifications, International**:

- Experience in Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications**:

- University degree in Business or related discipline
- Strong analytical skills

**Job Expectations**:

- Flexibility to work different shifts and to work overtime
- Good co-ordination skills
- Possess team player qualities
- Ability to learn quickly and transfer knowledge
- Should be willing to learn and comprehend US Taxation terminologies.
- Should possess analytical skills
- Multi Task and ability to deliver tasks effectively
- Strong verbal and written communication skills
- Eye for detail and ensure daily processing is done with utmost efficiency and best standards
- Good Math and accounting skills
- Ability to work quickly and accurately while maintaining acceptable standards of workmanship
- Quick learner with the ability to retain high volume of information
- Identify scope of improvement and convert them to projects is a plus
- Understand risk and suggest controls in BAU
- Adherence to timelines
- Proactive approach on handling volume allocation and task completion

**About Wells Fargo**

**About Wells Fargo India (WFI)**
Wells Fargo India (WFI) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk Services and Knowledge Services. WFI operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFI at our International Careers website.

**Department Overview**
Wells Fargo, Corporate Trust Services is a part of Wholesale Banking. Wholesale Banking is comprised of dozens of business lines that work primarily with commercial banking customers, meaning middle-market businesses with $20-$500 million in revenue. Wholesale banking offers unique products and services to businesses including:

- International Financial Services
- Asset-based Lending
- Asset Management
- Wealth Management
- Commercial Banking

In CTS, we gather money and information from debt issuer and distribute money and information to debt investors.

**About the Role**
The CTS Tax Administration team focuses on tax return compliance for a variety of tax entities. This work includes reviewing initial deal documents to gain a full understanding of the tax structure, analyzing financial results, projecting cash flows, filing annual Form 1066 and quarterly investor reporting. The deals are backed by three major types of collateral; re-REMICS, non-agency and agency. The Tax team reviews and processes the transfers of residual ownership of Tax Liability on a quarterly basis. These entities qualify as a pass-through entity for tax purposes as long as the REMIC rules and regulations as described in the 1986 Tax Reform Act.

**Responsibilities**
- Should be willing to learn and comprehend US Taxation terminologies.
- Should possess analytical skills
- Multi Task and ability to deliver tasks effectively
- Strong verbal and written communication skills
- Eye for detail and ensure daily processing is done with utmost efficiency and best standards
- Good Math and accounting skills
- Ability to work quickly and accurately while maintaining acceptable standards of workmanship
- Quick learner with the ability to retain high volume of information
- Identify scope of improvement and convert them to projects is a plus
- Understand risk and suggest controls in BAU
- Adherence to timelines
- Proactive approach on handling volume allocation and task completion

**Other Skills**
- Flexibility to work different shifts and to work overtime
- Good co-ordination skills
- Possess team player qualities
- Ability to learn quickly and transfer knowledg

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