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Cre (Tele Calling)
2 weeks ago
Primary role of an ICRE in a service-marketing role is to increase job inflow into the workshop. There are 3 types of ICRE:
- ICRE- Appointment booking
- ICRE-Service marketing
ICRE-Concern resolution
- Good telephone etiquette and persuasive in nature.
- Should be alert and receptive.
- Must be very organized professional.
Good computer skill on MS Excel, Word and Power Point
- Stationed at back office - reporting to CRM.
- Generate enough business at workshop for optimal utilization of shop floor / technician through appointment booking.
- Increase productivity and revenue by doing service marketing activities as per guidelines.
- Send service reminders to customers
- Call loyal and lost customers for dealership events as per contact calendar.
- Conduct customer events / activity at dealership.
- Sell insurance renewals, offers value added products and accessory package
RM/ SA wise CCCF management
**Salary**: ₹8,000.00 - ₹11,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Raigarh, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 9826008846
- Health insurance
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