Sales and Customer Service Executive
2 weeks ago
Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.
**Roles and Responsibilities**:
- Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
- Understand customer needs and communicate how the product adds value to meet those needs.
- Upsell or cross-sell additional products or services to maximize sales revenue.
- Provide personalized recommendations and suggestions based on customer preferences.
- Follow up with customers to ensure their satisfaction and encourage repeat purchases.
- Order checking and Quality Checks prior to shipping products to customers.
- Follow up with Logistics for tracking shipments, and order fulfilment.
- Make video product demos of sarees and clothes to customers who need more information.
**Key Skills**
- English communication skills - Oral, Telephonic and Written
- Pleasant and sweet temperament
- Systematic follow ups with customers
**Job Types**: Full-time, Fresher
**Salary**: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Nungambakkam High Road, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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