Customer Service Executive
2 months ago
**Responsibilities -**
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Education**:
- Diploma (preferred)
Work Location: In person
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