Customer Care Executive

6 months ago


Park Street Kolkata West Bengal, India BDV Private Limited Full time

We are seeking a skilled and empathetic Customer Care Executive to join our team and deliver outstanding customer service. As a Customer Care Executive, you will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive experience throughout their interactions with our company.

**Responsibilities**:

- **Issue Resolution**: Identify customer issues and concerns and provide timely and effective solutions. Take ownership of problems and follow up to ensure customer satisfaction and issue resolution.
- **Product Knowledge**: Develop a thorough understanding of our products and services to accurately address customer inquiries and provide relevant information.
- **Customer Support**: Offer comprehensive support to customers by answering questions, guiding them through processes, and assisting with product or service-related matters.

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Park Street, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (required)

**Speak with the employer**
+91 8910539588



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