Network Admin L1

3 weeks ago

Raipur, India Bluechip Jobs Full time

Monitoring - GPON/DWDM/IPMPLS(Routers-Switches)/Firewall/Servers-Storages/Security -========= Job Role - L1 Support Agents-======== - Handle Delivery & Assurance - Perform health checks, report and basic troubleshooting - Create/Manage/Track/Update trouble tickets - Performance, change and fault management - Manage/Troubleshoot System Problems - Fault, Change and Performance management - 24/7 - Manage Database Maintain Quality & Security - Maintain and upkeep SLA & KPI's - Manage & Agree with parties for Incidents, RFO, RCA, CR - 24/7 NOC Operations - Develop & Enhance Process & Procedures within NOC - Analyse problems and perform troubleshooting and incident response - Communicate with stack holders and track problems to resolution - Support to Problem and Change management - ISO, ITIL & ETOM standard compliance are adhered - Upkeep and maintain KEDB**Salary**:
INR 3,00,000 - 3,50,000 P.A

**Industry**:
Information Technology, Telecom Sector

**Location**:
Raipur

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