Sales Support Executive
2 months ago
**Job Purpose**
The primary job role is to provide sales/administrative support to the sales staff and ensuring that the database in CRM is up-to-date.
**Responsibilities**
a. Check leads and info mailbox
i. Convert incoming download request to leads and assign them to relevant sales staff
ii. Follow-up leads by a telephone call. If need be, organise to send OnDemand access details to the prospect
b. Create the WUP calculation worksheet 60 days before the WUP expiry date and hand-over the sheet to SOM
c. Create support or training contracts in CRM whenever an order for support incidents or training is invoiced
d. Help with pre-exhibition preparations and post-exhibition follow-ups, if any
e. Organize travel arrangements for Sales visits/meetings/exhibitions/on-site training or demos
f. Ensure that the database in CRM is up-to-date with correct details and that no duplicates exist
g. Help create simple quotations
h. Help execute Marketing Campaigns
**Applications/Tools to be used**
MS-Office
MS-Outlook
MS-CRM
MS-SharePoint
MS-NAV
**Personal Skills**
Working to a routine
Understanding of processes and systems
Methodical
Team-player
Communication skills
**Notes/Extra Responsabilities**
Shift:
- Day shift
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