Hc & Insurance Operations Associate

5 months ago


Coimbatore Tamil Nadu, India NTT DATA Full time

**In this Role you will be Responsible For**
- Processing member enrollment and change forms, including data entry
- Verifying proper completion of enrollment and change documentation.
- Requesting and verifying information as needed to expedite enrollment.
- Verifying payments, process adjustments, refunds and perform reconciliation of accounts
- Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.
- Processing daily enrollee invoices and premium reconciliation for members.
- Organizing and completing tasks per assigned priorities.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
- Resolving complex situations following pre-established guidelines

**Requirements for this role include**:

- University degree or equivalent that required formal studies of the English language and basic Math
- 1+ year(s) of experience processing claims for the US healthcare market
- 1+ years of data entry experience that required a focus on quality including attention to detail, accuracy, and accountability for your work product.
- 1+ years of experience that required prioritizing your workload to meet deadlines

***Required schedule availability for this position is Monday-Friday 6PM/4AM IST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.



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