Customer Support
3 weeks ago
Job description
Customer Service Specialist is a professional who is responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them.
Identifying customer needs and helping customers use specific features
Analyzing and reporting product malfunctions
**Responsibilities**:
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Requirements and skills
Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus
Experience using help desk software and remote support tools
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,086.00 - ₹20,755.51 per month
Work Location: In person
**Speak with the employer**
+91 7903809796
-
Customer Support
2 weeks ago
Bhopal, Madhya Pradesh, India Hemocean outsourcing Full timeCustomer Support Job description Customer Service Specialist is a professional who is responsible for handling questions, comments and complaints regarding a particular business. Their ultimate goal is to provide positive customer experiences by enhancing relationships between them. Identifying customer needs and helping customers use specific...
-
Customer Support Associate
4 days ago
Bhopal, Madhya Pradesh, India Magnet Brains Software Technology Pvt. Ltd Full time**Roles and Responsibilities**: - Gain in-depth knowledge of the software, staying updated on new features, updates, and bug fixes to provide accurate support. - Actively listen to customer concerns, accurately diagnose issues, and provide effective solutions using support documentation and the knowledge base. - Escalate complex technical issues to the...
-
Customer Support Executive
3 days ago
Bhopal, Madhya Pradesh, India ECOHOLICS ED-TECH PRIVATE LIMITED Full time**Designation**: Customer Support Executive Someone with very good communication skills, calm and have experience in customer handling and grievance resolution along with very calm and helpful, understand the needs and wants of customer and have good common sense to resolve the query and retain the customer efficiently. **Roles and Responsibilities**: 2....
-
Customer Support Executive
2 weeks ago
Bhopal, Madhya Pradesh, India Infinity Outsourcing Full time**Job Title**: Customer Support Executive **Location**:Bhopal **Position Overview**:As a Customer Support Executive, you will be the primary point of contact for customers seeking assistance with products or services. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. The role requires...
-
Customer Support Executive
3 weeks ago
Bhopal, Madhya Pradesh, India Aishani Placement Services Full time**We are Hiring for CSE** **Experience**:1 year or Fresher with good communication skills **Roles and responsiblities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and...
-
Customer Support Associate
5 days ago
Bhopal, Madhya Pradesh, India Talent Search Full timeDesignation - Executive Profile Role - Customer Support Shift - 5 Days Rotational Weekly Offs - 2 Days Rotational Minimum Qualification - HSC and Above Experience - 0 to 2 Years (Freshers are welcome) Work Location-Work from Office Job/Base Location - Bhopal(M.P.) Interviews Process HR Round Operations Round Typing Test Mode of Interview - Face...
-
Customer Support Associate
3 days ago
Bhopal, Madhya Pradesh, India Technotask Business Solutions Full timeWe are hiring for customer support associate **Requirements**: - Process - Blended Qualification - Graduate only Experience - 6 months in BPO Salary - Freshers -17000 Experience - 19000 Communication - excellent Comm. Skils Location - ayodhya bypass Ganesh galaxy city technotask 4th floor Bhopal Contact Us: - 8962399599 **Job Types**: Full-time,...
-
Customer Support Associate
4 days ago
Bhopal, Madhya Pradesh, India Hire Lab Career Solutions Full timePosition - Customer Support Executive Designation - Executive/Sr. Executive Eligibility - Graduate / Undergraduates (with non-regular courses can apply) **Skills - Excellent English Communication Skills (Written & Verbal)** Salary - 18000 CTC (Including PF + ESIC) 12500 Take Home Shifts - Rotational Shifts (including night shifts - Should be ready to...
-
Customer Support Associate
2 weeks ago
Bhopal, Madhya Pradesh, India 10x Growth Accelerator Full time**Customer Support - Outbound Voice Process Executive** - _____________________ - **Answering the interview call is essential. If you can't commit, please don't apply.**: - You will receive a **brief interview call** within 3-5 days, so please stay **alert**. - If selected, you must attend a **WALK-IN interview** in Bhopal, Madhya Pradesh 462023. -...
-
Customer Support Associate
2 weeks ago
Bhopal, Madhya Pradesh, India Technotask Business Solutions Full time### We Are Hiring for Customer Support Associate (CSA) - *Process:* Blended (International) - *Qualification:* Graduate only - *Experience:* Minimum 6 months - *Communication:* Excellent communication skills required - *Salary:* 16000 - 19000 - *Location:* Ayodhya Bypass, Ganesh Galaxy City, Technotask, Bhopal - *Shift Timings:* Day shift/Rotational shifts...
-
Customer Support Associate
2 weeks ago
Bhopal, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full timeWe are hiring for Bhopal Location. Designation: Customer Support Executive. Process: Domestic Voice Process. Location: Bhopal Work Location: Work from Office. Qualification: undergraduate Graduates both can apply. Requirement: Excellent Communication skills in English. Experiences: Fresher and Experience both can apply. Job type: full-Time. Working...
-
Customer Support Executive
3 weeks ago
Bhopal, Madhya Pradesh, India Ecoholics Ed Tech Private Limited Full time**Designation: Customer Support Executive** Someone with very good communication skills, calm and experience in customer handling and grievance resolution along with very calm and helpful, understands the needs and wants of customer and has good common sense to resolve the query and retain the customer efficiently. **Responsibilities**: 2. Guiding...
-
Customer Support Associate
3 weeks ago
Bhopal, Madhya Pradesh, India Talent Search Full timeDesignation - Executive Profile - Domestic Voice Process Role - Customer Support Shift - 5 Days Rotational Weekly Offs - 2 Days Rotational Minimum Qualification - HSC and Above Experience - 0 to 2 Years (Freshers are welcome) Salary-INR 12500/- take home CTC - 180000/ - Work Location-Work from OfficeJob/Base Location - Bhopal(M.P.) Interviews...
-
Customer Support Executive
2 days ago
Bhopal, Madhya Pradesh, India Hire Lab Career Solutions Full timePosition - Customer Support Executive Designation - Executive/Sr. Executive Eligibility - Graduate / Undergraduates (with non-regular courses can apply) **Skills - Excellent English Communication Skills (Written & Verbal)** Salary - Upto 18000 CTC (Including PF + ESIC) Shifts - Rotational Shifts (including night shifts - Should be ready to work in...
-
Customer Support Executive
3 weeks ago
Bhopal, Madhya Pradesh, India AGPH Books (Academic Guru Publishing House) Full time**Responsibilities**: - Answer inbound and outbound customer calls - Generate sales leads - Provide workflow assistance - Manage all customer issues and requests - Develop and improve customer experience - Provide customer support through phone and chat - Maintain appropriate documentation and records of customer interactions **Salary**: ₹12,000.00 -...
-
Business Support Executive
3 weeks ago
Indore, Madhya Pradesh, India Virtual Support Business Full timeAs a Business Support Executive, you will be responsible for providing administrative assistance, customer service, and business support to our clients. Your day-to-day tasks may include answering customer inquiries, providing product/service information, and resolving any technical issues. We are looking for individuals with excellent communication skills...
-
Business Support Executive
5 days ago
Indore, Madhya Pradesh, India Virtual Support Business Full timeAs a Business Support Executive, you will be responsible for providing administrative assistance, customer service, and business support to our clients. Your day-to-day tasks may include answering customer inquiries, providing product/service information, and resolving any technical issues. We are looking for individuals with excellent communication skills...
-
Customer Support Executive
3 weeks ago
Bhopal, Madhya Pradesh, India Humaniquee Full timeCSA Profile Premium Domestic process Location - Bhopal WFO JOB Description Inbound Customer support Handling inbound calls related to pre / post travel/ product for customers worldwide Shifts - Rotational Week off - Rotational Working Days - 6 and one rotational week off Salary upto 15K CTC **Job Types**: Full-time, Permanent **Benefits**: -...
-
Cse (Customer Support Executive)
3 weeks ago
Bhopal, Madhya Pradesh, India Infinity Outsourcing Full timeHandle inbound calls from customers regarding product inquiries, service requests, complaints, and general assistance. - Provide accurate and timely information to customers while maintaining a high level of professionalism and empathy. - Address customer concerns and resolve issues promptly to ensure customer satisfaction and retention. - Follow...
-
Customer Support Internship
4 days ago
Govindpura, Bhopal, Madhya Pradesh, India Nanostack Pvt Ltd Full time**Internship Title: Customer Support Internship (Paid)** **Company Name: Nanostack Pvt Ltd** **Location: Bhopal** **Duration: 3 to 6 Months** **Overview**: Join our dynamic team at Nanostack Pvt Ltd as a Customer Support Intern, where you will play a vital role in enhancing customer satisfaction and driving improvements in our services. This is an excellent...