Executive Housekeeper

2 weeks ago


Salem, India GRAND ESTANCIA Full time

**Job Summary**:
The Executive Housekeeper is responsible for overseeing and managing the housekeeping department in a hotel. This role involves maintaining high cleanliness and hygiene standards throughout the hotel's guest rooms, public areas, and other facilities. The Executive Housekeeper plays a critical role in ensuring guest satisfaction and the smooth operation of the housekeeping department.

**Key Responsibilities**:
**Supervision and Training**:
Recruit, train, and manage housekeeping staff, including room attendants, housekeeping supervisors, and laundry staff.
Conduct regular training sessions to ensure all employees are knowledgeable about cleaning standards and safety procedures.

**Cleaning and Maintenance**:
Inspect guest rooms, public areas, and back-of-house areas to ensure they meet cleanliness and maintenance standards.
Develop and implement cleaning schedules and procedures.
Order and maintain housekeeping supplies and equipment.

**Quality Control**:
Monitor the performance of housekeeping staff and conduct regular quality control checks to ensure cleanliness and presentation standards are met.
Address guest complaints and requests related to housekeeping promptly.

**Budget Management**:
Develop and manage the housekeeping department's budget, including labor, supplies, and equipment costs.
Identify cost-saving opportunities while maintaining service quality.

**Safety and Compliance**:
Ensure that all safety and hygiene regulations are followed by housekeeping staff.
Maintain records of cleaning and maintenance activities for compliance purposes.

**Inventory Management**:
Maintain accurate records of linen, towels, and cleaning supplies inventory.
Replenish supplies as needed and control costs.

**Guest Relations**:
Foster a guest-centric approach among housekeeping staff to enhance guest satisfaction.
Respond to guest requests and concerns promptly and professionally.

**Communication**:
Collaborate with other hotel departments, especially Front Office, to ensure smooth guest transitions and resolve issues.
Report any maintenance or repair needs to the appropriate department.

**Qualifications**:

- Bachelor's degree in Hotel Management or a related field (preferred).
- Previous experience in housekeeping management, preferably in a hotel setting.
- Strong leadership and communication skills.
- Knowledge of cleaning standards and techniques.
- Attention to detail and the ability to multitask.
- Familiarity with housekeeping software and systems.

**Job Types**: Full-time, Permanent

**Salary**: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 8 years (preferred)
- ACCOMMODATION OPERATIONMANAGEMENT: 8 years (preferred)
- ACCOMMODATION MANAGEMENT: 8 years (preferred)

**Language**:

- Tamil (preferred)
- English (preferred)

Ability to Relocate:

- Salem, Tamil Nadu: Relocate before starting work (preferred)

**Speak with the employer**
+91 7708977734
Application Deadline: 20/10/2023
Expected Start Date: 23/10/2023


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