Social Media
3 weeks ago
I'm hiring for the role of Social media-escalation/Online reputation management role. PFB the JD,
Role
- Social Media/Online Reputation (Escalations)
*Relevant experience in social media escalations is mandatory*
Salary - upto 5 LPA
Experience - 0.6 to 3 years
Work timings - Rotational shifts (US)
5 days working and 2 days rotational weekoff
**Requirements**:
Qualification-PUC pass/Graduate
Excellent communication skills-both written and verbal
80% chat and 20% calling
Should reside within 20kms from office
Should be an immediate joiner (within a week)
Role:
Handling US customers in the same field is mandatory
Should have prior experience in handling various types of queries on social media platforms
Should resolve the queries within the defined TAT
Should analyze the severity / criticality of the customer query and resolve the same in defined TAT
Perks & Benefits:
Provident Fund (PF)
Medical insurance
2 way #cab facility
Gym and library facility
Cafeteria
Work location - Kadubeesanahalli, Bangalore
(WORK FROM OFFICE only)
WhatsApp: 7548822864
**Salary**: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Night shift
- US shift
Supplemental pay types:
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- ORM/Social Media (preferred)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
**Speak with the employer**
+91 7548822864
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