Work From Office in Pune, India

4 weeks ago

Pune, India ADCI - Maharashtra Full time

**What qualifications do we need from you? **Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in English (both written and oral fluency).
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday within the operating hours of Any 9 hours between 6 am and 11 pm.
- Willingness and ability to work in rotating shifts (i.e., early, late, overnight, weekend, and overtime as required)

**Role**:
**Customer Service Associate**

**Job Type: Full -Time and Contractual Role (6 months)**

**Location**:Pune, Work from Office.

**Pay Rate**:350000- 420900 Per Annum

**Start date**: 24th July, 2023
Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

**What will you do as a Customer Service Associate?**
**What are your hours?**
This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40hrs,for example: 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of any 9 hours between 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.

**What strengths will you bring?**
- Hard-Working, articulate, and detail-oriented
- Friendly and customer-focused in every situation
- Ability to learn quickly and embrace change
- Comfortable multi-tasking in a high-energy environment.

**What benefits will you receive?**
One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle benefits and retail discounts through our Amazon Extras program
- Expert training and ongoing opportunities to learn more and develop your skills

If successful, we will contact you about next steps

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