Customer Care Executive
1 day ago
Customer Care
Job Responsibility
- Answers inquiries and clarifies desired information
- Determines requirements by working with customers
- Sell, Cross-sell and upsell products.
- Informing the customer about updates, deals, offers, promotions, policies
- Communicating with customers through various channels
- Provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving
- Process orders and transactions
- Maintain accurate records of customer interactions
- Follow up with customers to ensure satisfaction
- Collaborate with other departments to resolve issues
- Ensure compliance with customer service standards
*
- Fluency in English speaking
- Customer-focused and attentive
- Knows MS Word, MS Excel
Perks and benefits
- High Growth opportunities
**Benefits**:
- Leave encashment
- Paid sick time
- Work from home
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
**Speak with the employer**
+91 8017296397
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