Tws/iws Sme

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.

You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have

This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience
- 5+ Years of Experience in TWS Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
- Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain
- In-depth knowledge of Windows and Linux Operating Systems
- Must have experience driving for engineering solutions and working across teams
- Extensive experience and judgment to plan and accomplish goals
- Ability to communicate effectively, both verbal and written
- Strong process improvement experience
- In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus
- Exceptional judgment and decision-making abilities
- Familiar with a variety of IT concepts, practices, and procedures
- Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models
- Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Strong analytical and problem-solving skills with high attention to detail

Preferred Technical and Professional Experience- Good knowledge on general concepts of job scheduling.- Preferred Job Scheduling Tool (Workload Automation tool) TWS.- Know how to use Scheduling objects in TWS like: Task, Process, Resources, Calendars, Triggers, Sub-Process, Events, Actions etc.-
- Fixing of job failures and debugging skills of job failures.- Action ad hoc request on active job scheduling environment.- Handling outages and DR scenarios.- Troubleshooting Agents, Communication issues.- Generate Reports in usual formats and delivery.Year End Calendar creations/Modifications in TWS- Generate Audit Data reports and perform checks.- Verse in forecasts, scheduling criteria, attributes, job definitions and reporting.- TWS agent’s installations in Windows and Unix environments.- Job promotion from Dev to test and Test to Production.- Working knowledge of Operating Systems: Windows, Unix, OpenSystems.- Basic knowledge of TCP, Networks and connectivity.- Open to 24/7 support and working in shifts

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, back