Ar Caller

4 weeks ago

Madhapur Hyderabad Telangana, India e-Rad imaging and reporting services Full time

**JOB DESCRIPTION - AR CALLER/MEDICAL BILLING**
- Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
- Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post-call analysis for the claim follow-up
- Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiries are resolved at the first point of contact
- Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments

**JOB REQUIREMENTS**
- 1-2 Years of experience in accounts receivable follow-up/denial management for US healthcare customers
- Fluent verbal communication abilities / call center expertise
- Knowledge of Denials management and A/R fundamentals will be preferred
- Willingness to work continuously on night shifts
- Basic working knowledge of computers.
- Prior experience working in a medical billing company and using medical billing software will be considered an advantage. Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
- **Willingness to work from the office.**

**Job Type**: Full-time, Permanent

**SALARY**:Negotiable

**LOCATION**:e-Rad Imaging and Reporting Services India Pvt Ltd, 1st Floor, Above HDFC Bank, Image Gardens Road, Madhapur, Hyderabad, 500081

Industry
- Hospital & Health Care

Employment Type

Full-time

**Benefits**:

- Paid sick time
- Work from home

Application Question(s):

- Do you have at least 1 yr of experience as AR caller ?

**Experience**:

- total work: 1 year (preferred)

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