Pharmacist
2 months ago
**About MrMed**:
MrMed is India’s largest online pharmacy, specializing in providing super
- speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various critical diseases. We understand the challenges that patients face when they are unable to afford or access their prescribed medications, and we are dedicated to making sure that every patient receives the necessary treatment they need. Our team is passionate about improving the lives of those in need and we strive to make a positive impact in the healthcare industry.
**Job Summary**:
MrMed is looking for Pharmacists to assist our customers in order fulfillment and post‑order support over telephone/ chat channels.
**Location**:T Nagar Chennai (onsite role only)
**Responsibilities**:
- Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls
- Reviewing and validating prescriptions to ensure they are accurate, complete, and safe for the patient to use
- Confirm orders with customers via phone calls and chat channels and place orders online after verifying all the details
- Developing and sustaining solid relationships with customers to encourage repeat purchases
- Escalating unresolved issues to team leads and persistent issues directly to senior management
**Desired Profile**:
- **0 to 2 years of experience as a Pharmacist
- B Pharm / D Pharm Graduate
- Excellent verbal skills in English and Hindi
- Temperament for handling customers with care
**Job Types**: Full-time
**Benefits**: Provident Fund
**Schedule**:
- Day shift
- Evening shift
- Morning shift
**Education**: Bachelor's (required)
**Language**:
- English (required)
- Hindi (required)
**Work Location**: In person
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
Application Question(s):
- How many years of Pharmacist experience do you have?
**Language**:
- English fluently (required)
- Hindi fluently (required)
Work Location: In person
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