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Customer Care Executive

4 weeks ago

Park Street Kolkata West Bengal, India Alirss Infotech Business Consultancy Pvt ltd Full time

**Process: Splus - Customer Service - Inbound Voice Process**

**Job description**

**Handling customer queries, Solving queries of customers through Voice**

**Identify and assess customers’ needs to achieve satisfaction**

**Build sustainable relationships and trust with customer accounts through open and interactive communication**

**Key skills required**:
**Good English communications skills**

**Ability to listen and active problem solving skills**

**Good interpersonal skills**

**Ability to handle pressure**

**Education & Experience: HSC/Graduates with 6 months’ experience can apply**

**                       Graduate Fresher’s can Apply**

**Any BPO / Customer Service**

**Shift Timing: Males: 24*7 (Any 9 hours of rotational Day Shift)**

**            Female: Any 9 hours of Rotational Shift (6:30am - 9:00pm)**

**Week off: 1 Rotational Off**

Pay: ₹8,086.00 - ₹25,162.82 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9038100100