Operations Associate

3 weeks ago

Delhi, India Mindler Education Private Limited Full time

**JOB DESCRIPTION**
**Position: Operations.**

Summary:
Mindler is a technology-enabled eco-system for career planning and development for students. We leverage technology & research to minimise human bias in the career decision-making process. Mindler’s disruptive career assessment and guidance products are loved by thousands of users globally, and it is growing at a very fast pace. With a unique and scalable model to address the unorganised career guidance sector, Mindler works on both the demand and supply side of the career guidance problem through its revolutionary products.

Being a technology-enabled platform for career guidance we work with some of the leading schools & institutes across the globe. We are looking for assertive, energetic, and creative people to join our awesome team, including people from ISB, Harvard, IIT, IIM and other top-tier institutes.
What we are looking for:

- Desire to contribute in the field of career guidance & mentoring
- Ability to coordinate with cross functional stakeholders and build strong relationships
- Ability to work well under pressure and with mínimal supervision
- Ability to learn quickly on the job and have a problem-solving approach
- Ability to gather data, compile information, and prepare reports.
- Knowledge and understanding of integrated program planning, development, and administration
- Strong work ethic and high attention to detail
- ‘Will Do’ attitude and ability to think on your feet
- Creative bent of mind
- Excellent written and verbal communication skills
- Should be comfortable with MS Office;
- Cultural empathy for a fast moving, growing organization and

Bonus points for:
Having a passion to help students and graduates discover their perfect career
Ability to handle ambiguity and surprises

As the Growth Associate: School Operations, you will be responsible for:

- Program Management
- Drive the delivery of school career guidance initiatives in collaboration with internal and external stakeholders
- Scheduling and management of deliverables with Career Coaches
- Operational assistance for on ground associates before and after events/programs
- Analyzes, designs, documents, and implements internal reporting systems and procedures for the organisation
- Designs, coordinates, and implements training programs for personnel within the organisation
- Monitor user engagement and ideate customised strategies to drive student engagement

**Client Engagement Coordinate with multiple stakeholders including school leaders, parents, counsellors and other internal cross functional teams**

**Responsible for execution of all operations & administrative tasks**

**Communication and management of deliverables with the school stakeholders**

**Relationships and Representation**
**Establish relationships with internal and external stakeholders**
**Be a key and responsive point of contact and represent Mindler to a wide variety of people and organisations**
**Establish regular feedback cycles with various stakeholders**
**Build and develop cross-organisational relationships to facilitate the achievement of operational plan**
**Provides strategic advice and recommendations to leadership in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures within the specified functional area of focus.**

**Selection process**:
**Resume screening**
**Telephonic interview**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- NCR, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- client handling: 1 year (preferred)
- Health insurance

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