Front Office Night Supervisor

3 weeks ago


Indore Madhya Pradesh, India PULSE HOSPITAL AND TRAUMA CENTER Full time

ROLES AND RESPONSIBILITIES:

- supporting, training, and supervising front office staff.
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
- Handling customer complaints and special requests.
- Scheduling staff shifts and managing other HR-related tasks.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies, including stationery and information leaflets.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.
- Managing the departmental budget.
- Updating files and records.
- Enforcing all cash-handling, checking, and credit procedures.
- Having knowledge of Billing, Admission, Bed Management & Discharge management.
- Able to handle the team of 10-15 persons.
- Proficient in verbal & oral communication in English & Hindi

**Salary**: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 8871550123



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