Salesman

Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit.
- Greet and receive customers in a welcoming manner, engage with them to understand their requirements.
- Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions.
- Drive sales through the engagement of customers through suggestive selling by building their confidence.
- Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach.
- Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact.
- Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds.
- Understand & handle queries and complaints of the customer and address them with the right solution.
- Provide excellent customer service, educate customers on benefits - Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale.
- Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol.
- Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks.
- Gather feedback from customers or prospects and share it with the Manager for business improvement.
- Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers.
- Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details.

**Job Types**: Full-time, Permanent

Pay: ₹18,903.67 - ₹35,026.44 per month

Day range:

- Weekend only

Shift:

- Day shift

Supplemental pay types:

- Bonus pay

Travel requirement:

- No travel

Work Location: In person