Business Analysis Associate Ii

3 days ago

Varthur Bengaluru Karnataka, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
As a Business Analyst at JP Morgan Chase within the International Consumer Banking, you will responsibilities for crucial role in identifying, improving, and developing solutions that drive our strategic goals. This is a tremendous opportunity to learn about high-priority initiatives and collaborate with colleagues throughout the firm. You'll sharpen your understanding of business processes and data analysis, while continuing to develop your leadership, management, and communication skills. No matter where your career ultimately takes you, you'll make a meaningful impact and lasting connections with outstanding colleagues and mentors.

**Job responsibilities**:

- Establish/Create/Analyze reports relevant to Operations functions
- Propose process reengineering solutions to resolve current process breaks and identify areas of opportunity for improvement
- Elicit project or initiative requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements
- Drive and challenge business units on their assumptions of how they will successfully execute their plans and assist with creation of processes and procedures
- Serve as the conduit between the customer community (internal and external customers), support teams, business units and the development team through which requirements flow
- Develop requirements specifications according to standard templates using natural language
- Document business rules, feasibility studies and impact analysis

**Required qualifications, capabilities and skills**
- 12+ years of overall experience as Business Analyst. 10+ years in banking industry; focus on service, project management or support preferred
- Accelerated skills in MS Office, including Excel and Access
- Highly analytical, able to investigate, troubleshoot and determine issues at root cause
- A strong understanding of at least one business function in the firm, as well as a broader understanding of other areas.
- Good understanding of project lifecycle and experience in functional and technical specification
- Demonstrate organizational skills and ability to handle working within strict timelines
- High level of professionalism in leading groups and process improvement initiative

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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