International Inbound Voice Process
2 weeks ago
We are currently seeking experienced professionals for the position of International Voice Process Executive to join our dynamic team.
**Responsibilities**:
- Handle inbound calls professionally, addressing customer inquiries, and complaints, and providing solutions effectively.
- Ensure high-quality customer service and maintain customer satisfaction by resolving issues promptly.
- Collaborate with cross-functional teams to achieve performance targets and deliver exceptional service.
- Maintain accurate records of customer interactions and transactions.
- Stay updated with product knowledge and company policies to provide accurate information to customers.
- Adhere to established processes and procedures to deliver consistent results.
**Requirements**:
- Minimum 1 year of experience in an international voice process role.
- Capable of consistently managing a higher level of professional, yet courteous communication standards (Verbal & Written),
- Strong customer service and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Flexible to work in Night shifts.
- Must be based in Chennai, Tamil Nadu.
- 5 days working with 2 fixed off days.
- Cab facilities will be provided.
- Competitive salary and performance-based incentives
**Salary**: 25k to 65k
**Note**:
- Need Immediate Joiners Work From Office Only( NO work From Home)
- Minimum Qualification: HSC Passed
- Freshers and experienced [ only 0 to 3 years] are eligible.
If any further Details are needed ,Please contact the below
HR : Sherin : +91 8608727419 / Merlin : +91 8524912881 / Priya : +91 7825974194 / Roshini: +91 6384670523 / Abi: +91 8524871554
Roslyn: +91 8072372918
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,086.00 - ₹41,609.09 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- UK shift
- US shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9840190848
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