Costumer Care Executive

2 months ago

Pune Maharashtra, India ANUGRAH CONSULTANCY AND PROFESSIONAL SERVICES Full time

Job Title : Customer Care Executive

Location ; pune

salary ; 17 k to 20 k

**Job Description**:
As a Customer Care Executive, you will be responsible for ensuring a high level of customer satisfaction by addressing inquiries, resolving issues, and providing exceptional service. This role requires effective communication skills, problem-solving abilities, and a customer-centric approach.

Must have skills ;
Need good typing skills

Need good excel knowledge

Good spoken and written language skills in English and Marathi.

Key Responsibilities:
Need HSC/Graduates with fluent English communication skills (Must be at least 8 out of 10).

Age limit max upto 32

Need good typing skills

Need good excel knowledge

Good spoken and written language skills in English and Marathi.

Well-groomed personality with positive attitude.

Rotational Shifts and rotational offs.

Qualifications:
High school diploma; additional education or certification in customer service is a plus.

Proven experience in a customer service or support role.

Excellnt communication skills, both verbal and written.

Strong problem-solving and decision-making abilities.

Ability to handle high-stress situations with professionalism.

Familiarity with CRM software and support ticket systems.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹9,496.81 - ₹20,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Rotational shift

Work Location: In person

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