Steward

7 months ago


Ratnagiri, India Westbay Resort & Spa Full time

Steward Job Description

**Full job description**
- Welcoming Guests and presenting them with a menu in a friendly and timely manner.
- Informing guests about special items and menu changes/availability.
- Assisting guests with recommendations, taking into consideration their preferences and our most profitable items.
- Accurately note/punch food and beverages orders using the provided order slips, relaying them to the kitchen and/or bar and entering them into POS.
- Consistent quality in the preparation of the drink
- Setting up the table with the correct cutlery and condiments pertaining to the guest's order
- Delivered the order items in a timely manner
- Checking with the guests to make sure they are enjoying their meal and taking appropriate action to correct any problems
- Checking with the guests if they have finished their meal and clean/removing dishes
- Accurately prepare, collect and control bills and guests payments
- Maintain a consistent and excellent standard of cleanliness in all aspects of the restaurant
- Perform regular cleaning duties Perform regular control and maintenance of place for smooth operations
- Table Set-up
- Cutlery and napkins
- Items for drink preparation
- Condiments consistent cleaning and polishing of glasses and teapots
- Handing over the shift in a clean completed and organized manner
- Be informed about the menu items and their ingredients and preparation times
- Maintain and replenish stock levels by placing timely order
- Front and back of the office
- Maintain personal hygiene and grooming standards
- Ability to deal with and correctly respond to customer complaints
- Collect reviews and like for Instagram, Facebook and Trip advisor

**Job Types**: Full-time, Permanent, Fresher, Internship, Temporary
Contract length: 12 months

Pay: ₹12,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Ratnagiri, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Secondary(10th Pass) (preferred)

**Language**:

- English, Hindi,Marathi. (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person


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