Customer Relationship Officer

13 hours ago


Muvattupuzha, India Medcity International Academy Full time

**Business Development**: Key role in the enhancement of business growth.
- **Customer Engagement**: Build and maintain strong relationships with customers through regular communication, understanding their needs and preferences.
- **Product Knowledge**: Stay informed about company products and services to provide accurate information and support to customers.
- **Feedback Collection**: Gather customer feedback to identify areas for improvement and communicate insights to relevant departments.
- **Database Management**: Maintain and update customer records in the CRM system, ensuring accurate and timely information.
- **Collaboration**: Work closely with sales, marketing, and support teams to ensure a cohesive customer experience.
- **Reporting**: Prepare reports on customer interactions, trends, and feedback for management review.

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Work Location: In person


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