Cafe Captain

WE ARE HIRING

Job designation:

- Cafe Captain

Job location:

- Nashik, Maharashtra

**Salary**:

- 12,000- 18,000 per month

**Experience**:

- Total experience:

- 3 years of experience in a hospitality or customer service role.
- Minimum experience:

- 2-1 years of experience in a similar capacity with progressive responsibility.

Education:

- High school diploma or equivalent required.

Skillset:

- Good communication skills
- Proficiency with MS Office
- Maintain high service standards.

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile introduction**:
Join our dynamic team as a Cafe Captain and lead by example in delivering exceptional service in our bustling cafe environment. As the face of our establishment, you'll play a pivotal role in ensuring that every customer enjoys a memorable experience. If you're passionate about hospitality, thrive in a fast-paced environment, and have strong leadership skills, we want you on our team

**Responsibilities**:

- **Team Leadership**: Supervise and motivate cafe staff to deliver outstanding customer service.
- **Customer Satisfaction**: Ensure that all guests receive prompt and courteous service.
- **Operations Management**: Oversee daily operations, including opening and closing procedures, inventory management, and quality control.
- **Training and Development**: Train new employees and provide ongoing coaching to maintain high service standards.
- **Problem Solving**: Address customer complaints and resolve issues swiftly and effectively.
- **Safety and Compliance**: Maintain cleanliness, hygiene, and compliance with health and safety regulations.
- **Sales and Upselling**: Encourage upselling and promote cafe offerings to enhance revenue.
- **Collaboration**: Liaise with the kitchen and other departments to ensure smooth operations.

**Requirements**:

- Demonstrated leadership experience, preferably in a cafe or restaurant setting.
- Handling customer service, management, order taking etc.

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person