Operation Executive

23 hours ago


Okhla Delhi Delhi, India Gyan Logistics Full time

**Order & Project Management**: Oversee and manage the end-to-end process of client orders, from initial inquiry to service delivery, ensuring all logístical and operational requirements are met.

**Client Coordination**:

- **Client Communication**: Serve as the main point of contact for clients, maintaining regular communication throughout the project lifecycle, addressing inquiries, and providing updates.
- **Client Onboarding & Consultation**: Work closely with clients to understand their specific requirements, offering expert advice on the best handling, transportation, and installation solutions.
- **Customer Satisfaction**: Monitor client satisfaction through feedback and surveys, implementing improvements based on insights to ensure long-term relationships.
- **Quote Preparation & Negotiation**: Assist in preparing quotes and estimates for clients, negotiating terms and ensuring that projects are executed within budget and on schedule.
- **Conflict Resolution**: Address client concerns and issues in a professional and timely manner, ensuring solutions that uphold the company’s reputation and high standards of service.

**Team Collaboration & Reporting**:

- **Cross-Department Collaboration**: Work closely with the operations, logistics, and installation teams to ensure smooth execution of all projects.
- **Reporting & Analytics**: Prepare regular reports for management, providing insights into project timelines, client feedback, and operational efficiency.
- **Training & Mentorship**: Assist in the training and onboarding of new staff, ensuring they are familiar with company processes, client expectations, and safety protocols

Thanks Contact Us - **9910965244 ( WhatsApp )**
- **Scheduling & Logistics Coordination**: Coordinate the schedules of art handlers, transportation teams, and installation staff to ensure timely and safe execution of each project.
- **Inventory Management**: Maintain accurate records of equipment, materials, and art-related inventory, ensuring proper care and storage of client assets.
- **Documentation & Compliance**: Ensure all necessary paperwork, including invoices, contracts, and insurance documents, are completed and filed accurately. Adhere to industry standards, health & safety guidelines, and legal regulations.
- **Vendor & Supplier Liaison**: Manage relationships with third-party vendors (e.g., art crating companies, transporters, etc.), ensuring smooth execution of outsourced services.
- **Problem-Solving**: Identify and resolve any operational issues promptly, such as transportation delays, damage, or logístical challenges.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- Operation: 4 years (preferred)
- Export & Import: 4 years (preferred)
- Logistics Operations: 4 years (preferred)

Work Location: In person



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